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Career

Customer Relationship Executive

October 02, 2020

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What can be a better job than bringing 2 soulmates together? My Sambandh invites (Male/Female) Candidates for Relationship Executives (Ahmedabad) with 3-4 years of experience in Members Relationship Management/Customer Care/Hospitality sector. 

 

My Sambandh is the finest matchmaking community since 1995 and caters to premium matchmaking service. My Sambandh is expanding in other cities of India, USA, Canada, Uk & Australia. 

 

·       Interact with new and existing customer to intimately understand their requirements

·       Recommend and explain products/services that suits customers requirements

·       Maintain an up-to-date record of all customer profiles, interactions and other activities on the customer relationship management system

·       Convert prospective customer into paid customers and directly contribute to revenue growth

·       Contribute to company's growth strategy with improvement ideas including maturing the IT system and business processes

·      To track the leads and counsel them for membership

·      To match the prospects and improve their profile

·      To fix the meeting of the prospects and take the feedbacks

·      To ensure the smooth and error-free communication between prospects

·      To track the follow-ups and calls 

·      To induct the members and check on renewals

·      To keep the log of follow-ups and prospects co-ordinations. 

·      To fix the meetings of prospects and coordinate for the same

·      To lead the members upto their weddings. 

·      To attend the weddings of prospects as asked by reporting officer/management

·      To train the franchisees and coordinate with them for members’ tracking.

 

Desired Candidate Profile :

- Positive, honest and Success driven mind-set

- Strong written and verbal communication skills in English

 

(Salary + Incentives)

Salary : 1.80 Lacs to 2.20 Lacs

Position : 2 Candidates


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